Workday HCM Administrator

• Serve as the primary technical administrator of the Workday HCM system, ensuring stability, security, and performance across all HCM modules (Core HCM, Compensation, Benefits, Recruiting, and Absence). 

• Manage user access, security roles, and system configurations, including periodic access reviews and compliance checks. 

• Configure and update business processes, calculated fields, notifications, and security settings based on business needs. 

• Partner with the Technology & Operations team and HRIS to troubleshoot system issues, manage & build integrations, and coordinate system updates and feature rollouts. 

• Perform data audits, mass data uploads/updates (EIBs), and regular validation to maintain accuracy and compliance with data governance policies. 

• Monitor system performance, resolve errors, and manage escalated user support issues (Tier 2/3) 

• Oversee data integrity and accuracy within the HCM system, ensuring all employee and organizational data is complete, accurate, and secure. 

• Support data migration, validation, and compliance with internal and external reporting requirements. 

• Build, enhance, and maintain custom and advanced reports and dashboards to support HR, Finance, and Payroll operations. 

• Collaborate with Finance on position management, cost center hierarchies, and payroll audit reporting. 

• Collaborate with People & Culture and IT teams to gather requirements and deliver effective system solutions 

• Assist with user training and documentation to promote effective system use across departments 

• Partner closely with HRIS on data stewardship, change management, and business analysis to ensure alignment between technical and functional needs. 

• Collaborate with cross-functional teams—including People & Culture, Finance, Payroll, and Technology & Operations Services, to deliver effective, scalable system solutions. 

• Manage change control processes, including configuration tracking, stakeholder communication, and user training related to new features or process enhancements. 

• Work with internal technology teams and external vendors to maintain system efficiency, troubleshoot issues, and implement updates. 

• Stay current on Workday Community updates, release notes, and best practices to drive continuous improvement. 

• Lead or support Workday enhancement projects, ensuring smooth testing, documentation, and deployment of new capabilities. 

• Promote user adoption and education through documentation, training sessions, and proactive support. 

Required Qualifications 

• Minimum 3 years’ experience as a Workday HCM System Administrator or HRIS Analyst, ideally within accounting, finance, or professional services. 

• Strong hands-on experience with Core HCM and related modules (Compensation, Benefits, Absence). 

• Proven ability to configure business processes, security roles, and calculated fields, and perform EIB data loads. 

• Experience maintaining data governance standards and ensuring system compliance. 

• Demonstrated success partnering with Finance, Payroll, and IT to align data and configurations. 

• Strong communication, analytical, and problem-solving skills, with the ability to work cross-functionally in a collaborative environment. 

• Comfortable leading testing and documentation of Workday semi-annual updates and system enhancements 

• Experience collaborating with Finance on position management, cost center hierarchies, and payroll audit reporting 

Preferred Qualifications 

• Workday certification(s) in Core HCM, Reporting, or Security. 

• Experience supporting Workday implementations or new module rollouts. 

• Bachelor's degree in information systems or a related technical field; HR or Accounting background a plus. 

Location: 

• Akron or Cleveland, OH; Chicago, IL  

• Hybrid work environment